Businesses Must Grow, Not Problems

How ITIL-based IT Help Desk can help Small and Medium Businesses

Everybody knows Bob! Bob works in the IT department of a Financial Services company. When the Office staff have a problem, they call him and say, “Hey Bob, I have a situation here, Can you fix it”. Bob knows all the employees by name and their assets details. He fixes all problems and runs a great show. The business is going great and the company expands adding more employees providing them more IT Services. Can Bob still run the show? Let us see how ITILbased Help Desk Software can help Bob and businesses with a similar IT Help Desk team to run a great show

http://www.manageengine.com/products/service-desk/ITIL-help-desk-smb-whitepaper.html

 

http://www.manageengine.com/products/service-desk/me-itil-sdp-helpdesk-smb.pdf