Deloitte in-sourcing and out-sourcing survey, 2012

Outsourcing: How to Plan for a Smooth Transition

Outsourcing Transitions: Avoid The ‘Ditch’

4 IT Outsourcing Risks and How to Mitigate Them

Which is Better: Outsourcing or Shared Services?

3 Criteria for Choosing an Application Management Services Provider

Disparate Sourcing Strategies Confound Analytics Efforts

Making the Most of Outsourcing in Service Delivery Transformation

Why IT Outsourcing May Be Riskier Than Ever

Vendor Management: Aligning Implementation, Support

What factors led you to be less than satisfied with your most recent outsourcing initiative?

Source: http://deloitte.wsj.com/cio/files/2013/03/Outsourcing-transitions-GRAPHIC-2-553x359.png

What factors were most important in your decision to terminate the contracts early?

Source: http://deloitte.wsj.com/cio/files/2013/03/Outsourcing-transitions-GRAPHIC-1-0328-553x281.png

In Deloitte’s 2012 Global Outsourcing and Insourcing Survey, the relationship between client and vendor was viewed as the most critical factor to an effective transition
Making the Transition Work